1. Sales Support
- Prepare quotations, contracts and sales orders.
- Follow up and monitor the implementation process of sales orders.
- Coordinate with relevant departments to ensure smooth sales operations.
2. Customer & Sales Data Management
- Update and maintain customer databases accurately and systematically.
- Prepare and update sales reports as required.
- Monitor and organize customer-related information and documents.
3. Customer Service
- Receive and respond to customer inquiries and requests via phone and email.
- Follow up with customers and coordinate internally to ensure timely support.
- Maintain good relationships with customers and provide professional service.
4. Administrative Support
- Provide general administrative support to the Sales team.
- Arrange and organize documents, contracts and relevant records.
- Prepare necessary documents and support daily office activities.