• Provide support as a project team member as needed.

• Act as liaison with internal and external partners.

• Contribute to the development of the system rollout roadmap.

• Create a project schedule and milestone plan and manage the same.

• Establishing and documenting processes to support all areas of responsibility, developing use case scenarios for user acceptance testing, managing multiple priorities and projects in a fast-paced and dynamic environment

• Preparation and review of test procedures and reports

• Developing and authoring test strategy, test plans, and test cases

• Create ad-hoc reports, data queries, standard reports, and dashboards to support business needs.

• Integrate research, team ideas, and user feedback into solution requirements.

• Maintain quality documentation and analysis.

• Maintain a log of completed and ongoing system changes.

• Identify various possible business scenarios and document it.

• Utilize feedback to improve work and builds on previous learnings.

• Assist with test plans and related quality reviews with business partners.

• Identify, diagnose, and resolve D365 F&O issues in collaboration with the internal product and external consultants,

• Analyze root causes of business issues and develop appropriate resolutions.

• Recommend enhancements or changes to the system to increase productivity.

• Conduct internal training for users to familiarize them with Microsoft Dynamics 365 Finance & Operations (D365 F&O) environments.

• Bachelor's Degree or Graduate's Degree in business, computer engineering, computer science, or information systems, or equivalent experience.

• Minimum 5 years of working experience supporting Microsoft Dynamics Finance & Operations.

• Solid understanding of supply chain processes and best practices.

• Excellent communication and interpersonal skills.

• Proficient in spoken and written English.

• Problem solver who pays strong attention to detail.

• Demonstrating critical thinking and consulting experience.

• Comfortable with leadership roles and able to assist teams with collaboration of projects.

• Fluent in statistics and able to conduct business process analysis.