• Primary communication link to customer.

• Analyze cost, quantity and other nomenclature on order requests from customers.

• Receive and respond to all requests for Quotes from customers.

• Verifies inventory and notifies Purchasing of customer orders that would deplete stock.

• Expedite internally to assure shipment of customer orders

• Follows up on orders to ensure delivery by specified dates.

• Prepare and issue work orders to store for assembly and packaging work.

• Informs shipping of packing or labeling requirements for customer shipments.

• Receives customer concerns and initiates any internal action that maybe required.

• Initiates and provides all Return Goods Authorizations to customers.

• Follow up with Procurement/Purchasing for First Article samples.

• Communicate with Quality department for First Article report. • Follow up on payment status from assigned accounts and update Accounting department.

 Bachelor's degree in Business Administration, Marketing, or related field, and with more than one year working experience.

• Language Skills: able to speak/type fluent Chinese (Mandarin) and English, Vietnamese (Native)

• Computer/System Skills

• Other Skills and Abilities: Achievement of sales and profit goals; Effective communications both internal and external; Overall performance in the development and support of accounts